Privacy Policy

Effective Date: Feb 6th, 2025

Welcome to the ZONA Business Panel

At ZONA, we value the privacy of our users, including businesses and venues using the ZONA Business Panel (the “Business Panel” or “ZONA Pro” ). This Privacy Policy explains how we collect, use, and protect your information when you access and use the ZONA Business Panel. By using ZONA Pro, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use the ZONA Business Panel:

Business Information: This includes details about your venue, such as its name, location, contact information, photos, and any other data you provide related to your business, events, or promotions.

User Data: When you interact with users via the Business Panel (e.g., approving guest lists, responding to inquiries), we may collect information related to users’ activity, preferences, and interactions.

Payment and Transaction Data: We collect information related to your transactions, including sales, ticket purchases, bottle service bookings, and other financial interactions. This may include details such as amounts, dates, and payment methods.

Analytics Data: We collect anonymized data about how you use the ZONA Business Panel, including how you manage events, offers, and view analytics.

Log and Device Information: We automatically collect information from your device, including IP addresses, browser type, and other technical data when you access the Business Panel.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To facilitate the management of your venue’s events, guest lists, offers, and bottle service bookings, as well as to process payments and provide related services.

To Improve ZONA Pro: To improve the functionality of the ZONA Business Panel and offer features like analytics, user insights, and transaction management.

To Communicate with You: To send you updates, notices, and customer support communications related to the ZONA Business Panel.

To Ensure Legal Compliance: To comply with applicable laws and regulations, and to prevent fraud, illegal activities, or violations of our Terms and Conditions.

3. How We Share Your Information

We do not sell, rent, or trade your business information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who assist in the operation of ZONA Pro (e.g., payment processors, hosting providers, or customer support). These service providers are required to handle your data securely and use it solely for the purposes of providing services to ZONA.
• With Users: Certain business information, such as your venue details, events, offers, and bottle service packages, may be visible to users of the ZONA app who interact with your venue.
• Legal Compliance: We may disclose your information to comply with legal obligations, enforce our Terms and Conditions, protect our rights, or respond to subpoenas or other legal requests.

4. How We Protect Your Information

We take reasonable measures to protect your information, including encryption, access control, and secure storage. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your business information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. If you no longer wish to use the ZONA Business Panel, you can request the deletion of your account and associated data by contacting us at support@myzona.app.

6. Your Rights and Choices

As a business user, you have the following rights regarding your information:

• Access and Update: You may access, review, and update your business information through the ZONA Business Panel at any time.
• Data Deletion: You may request the deletion of your business information by contacting ZONA support. Please note that we may need to retain certain data to comply with legal obligations or to resolve disputes.
• Opt-Out of Communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions in those emails or contacting us directly.

7. Children’s Privacy

ZONA Pro is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted within the ZONA Business Panel and will become effective immediately upon posting. Your continued use of ZONA Pro after changes have been posted constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact ZONA support at support@myzona.app